Help Center

Creating your first tank QR code is simple. Follow these steps: 1) Sign up for an account, 2) Click 'Add New Tank', 3) Fill in your tank details, 4) Complete payment, 5) Download and print your QR code sticker.

You'll need to provide: Tank name, type (overhead/underground), capacity, location, and contact information. Make sure the details are accurate for proper service delivery.

Each tank gets a unique QR code. Cleaners scan it to access tank information, record cleaning, and update hygiene scores. You can scan it too to view your tank's history.

We offer Basic Plan (₹4,999/year) and Premium Plan (₹5,999/year). Both include 12 cleanings per year. Premium plan includes additional features like water quality testing and priority support.

You can pay via UPI (scan QR code) or Cash (pay and get receipt). We accept all major UPI apps and provide receipt for cash payments.

Yes, you can upgrade or downgrade your plan. Contact our support team, and they'll help you with the process. Changes take effect at the next billing cycle.

We offer Basic Cleaning (regular maintenance) and Deep Cleaning (thorough service). Premium plans include water quality testing and advanced hygiene scoring.

You can schedule cleanings through your dashboard. Select your tank, choose preferred date/time, and book the service. You'll receive confirmation and reminders.

For urgent cleaning needs, call our emergency support line at +91 8080 123456. We offer 24/7 emergency services at additional cost.

Ensure your QR code is clean, undamaged, and printed clearly. Try scanning from different angles and distances. If issues persist, contact support for a replacement.

Click 'Forgot Password' on the sign-in page. Enter your email, and we'll send you a password reset link. Follow the instructions to create a new password.

Check if you have the latest version of the app. Clear your browser cache or app data. Ensure you have a stable internet connection. If problems continue, contact technical support.

Go to your dashboard and click on your profile icon. Select 'Edit Profile' to update your name, email, phone number, and other personal information.

Yes! You can add unlimited tanks to your account. Each tank gets its own QR code and cleaning history. Manage all your tanks from one dashboard.

To cancel, contact our support team at least 30 days before your renewal date. They'll guide you through the cancellation process and answer any questions.